Unable to Shutdown Due to a DDE Server Window: Explorer.exe Application Error
Some users have experienced Cannot connect to DDE Server errors.
What is this?
This is a print related issue.
The problem appears to be a local software issue. It is typically associated with print jobs and print queues.
The problem may simply be out-of-date software.
Who gets this?
This error typically occurs when the Print icon is clicked to generate a PDF report.
The good news is that the problem is not caused by DynamicLTA. 🙂
Why is this important?
General inquiries can be made on screen. For any external reports a print out is required. The DDE Server error indicates that it is not possible to generate the report, or display the PDF containing the report. The system will keep on working, but printing reports will not be possible.
Solution
Please note that Microsoft recommends a clean boot or re-installing software.
We recommend that you uninstall your default PDF Reader software and install an upgrade. For example, you may have an older version of Adobe Reader on your computer, which for some reason no longer functions as expected. Uninstall this version and install the most recent version, such as Reader 11. This will upgrade the Reader to version 11 and is expected to resolve the DDE Server error.
DynamicLTA is designed to work with any standard PDF reader, meaning you may use the Reader of your choice.
Download PDF Readers here:
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